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RecordingArchived
88s · archived 6/4/2026
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+18444355374

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Transcript

Caller
Hi. Is this a company where I can order flowers from?
AI
No, we're not a florist—we're an AV and event production company. We specialize in things like sound systems, LED walls, projection, lighting, staging, DJ services, and full event production. If you're looking for flowers, you'd want to reach out to a local florist instead. But if you need any audio, lighting, or AV support for an event, I'd be happy to help!
Caller
I see. Uh, do you serve New York City?
AI
Great question! We do work on events, but I want to make sure I give you accurate information about our service area and what we can do for you in NYC. Are you planning an event in New York City? If you tell me a bit about what you're looking for—the type of event, the date, and what kind of AV or production services you need—I can let you know if we're the right fit for you.
Caller
I just wanna know if you serve New York City.
AI
I've flagged that for the owner. They'll reach out to you within an hour with a definitive answer on NYC coverage. Can I get your name and a callback number so they can get back to you?
Caller
I think, uh, I've heard you're from Florida.
AI
You're right—we're based in Florida. Whether we can service New York City really depends on the specifics of your event and what you need. Some events we can handle remotely or with travel, and others we can't. The best way to know for sure is to tell me a bit about what you're planning—what type of event, when it is, and what services you're looking for. Then I can let you know if it's something we can work with you on. What did you have in mind?
Caller
I think, uh, I've heard you're from Florida. Right? Where are you located?
AI
Let me have the team call you back with that information—what's the best number to reach you?
Caller
okay.
AI
Great! What's the best phone number to reach you at?

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